What is the Germination Guarantee?

We value our customers above all else, we understand how frustrating it can be if your seeds don’t germinate. For this reason, we created our Germination Guarantee to compensate customers whose seeds do not germinate. It applies to any seeds purchased from us (within a specific period of time) and can only be claimed once per order. Our germination guarantee applies exclusively to customers using the paper towel method.

GUARANTEE TIME

• 60 days
• Guarantee starts the day after delivery 

TERMS

• One claim per order (if you don't germinate all the seeds at the same time the guarantee will apply just for the ones claimed, not for the others germinated in the future/past).
• Please note, our germination guarantee is valid only for customers who use the paper towel method as instructed. The germination guarantee will only apply if your germination and storage guidelines have been met and if you reasonably show they have been met . A good example would be an image of the seeds on a damp paper towel and/or an image of an appropriate container.